Good morning, Dana.

Admin

47 open cases · 24 need review

Role View

WLP Status

High & Medium Risk Clients

Client NameRisk LevelProgram & StageCase Manager
Client Name:Risk Level:
High risk
Program & Stage:
HRSN – Approved
Case Manager:
Dana Reyes
Client Name:Risk Level:
High risk
Program & Stage:
HRSN – Pending
Case Manager:
Jordan Lee
Client Name:Risk Level:
High risk
Program & Stage:
HRSN
Case Manager:
Jordan Lee
Client Name:Risk Level:
High risk
Program & Stage:
HRSN
Case Manager:
Dana Reyes
Client Name:Risk Level:
High risk
Program & Stage:
HRSN
Case Manager:
Marcus Holt
Client Name:Risk Level:
High risk
Program & Stage:
HRSN
Case Manager:
Alicia Brown
Client Name:Risk Level:
High risk
Program & Stage:
HRSN
Case Manager:
Dana Reyes
Client Name:Risk Level:
Medium risk
Program & Stage:
Employment
Case Manager:
Marcus Holt
Client Name:Risk Level:
Medium risk
Program & Stage:
Employment – Job Search
Case Manager:
Marcus Holt
Client Name:Risk Level:
Medium risk
Program & Stage:
HRSN
Employment – Job Start
Case Manager:
Priya Shah
Cases per page:
Showing 1–10 of 21 cases
Page 1 of 3

Unit Utilization & ETR

ClientProgramUsed / AuthorizedRemainingUtilizationAuth End DateETR StatusCase Manager
Client:Program:
Employment
Used / Authorized:
352 / 360
Remaining:
8
Utilization:
98%· Urgent
Auth End Date:
Jul 31, 2026
ETR Status:
Pending
Case Manager:
Alicia Brown
Client:Program:
Housing
Used / Authorized:
460 / 480
Remaining:
20
Utilization:
96%· Urgent
Auth End Date:
Feb 28, 2026
ETR Status:
—
Case Manager:
Jordan Lee
Client:Program:
Employment
Used / Authorized:
318 / 360
Remaining:
42
Utilization:
88%· Attention
Auth End Date:
Sep 30, 2026
ETR Status:
Pending
Case Manager:
Alicia Brown
Client:Program:
Employment
Used / Authorized:
275 / 360
Remaining:
85
Utilization:
76%· Attention
Auth End Date:
Oct 31, 2026
ETR Status:
Cancelled
Case Manager:
Priya Shah
Client:Program:
Employment
Used / Authorized:
73 / 120
Remaining:
47
Utilization:
61%· Review
Auth End Date:
Nov 7, 2026
ETR Status:
—
Case Manager:
Marcus Holt
Client:Program:
Employment
Used / Authorized:
214 / 360
Remaining:
146
Utilization:
59%· Review
Auth End Date:
Sep 25, 2026
ETR Status:
—
Case Manager:
Marcus Holt
Client:Program:
Housing
Used / Authorized:
250 / 480
Remaining:
230
Utilization:
52%· Review
Auth End Date:
Feb 28, 2027
ETR Status:
—
Case Manager:
Dana Reyes
Client:Program:
Housing
Used / Authorized:
250 / 480
Remaining:
230
Utilization:
52%· Review
Auth End Date:
Feb 28, 2027
ETR Status:
Approved
Case Manager:
Priya Shah
Cases per page:
Showing 1–8 of 8 cases
Page 1 of 1

Pending approvals

RefClientTypeSubmitted byWhenStatus
Ref:
CN-26010
Client:
Sofia Cruz
Type:
Billable note
Submitted by:
Dana Reyes
When:
Sep 1
Status:
Review
Ref:
CN-26011
Client:
Hannah Gold
Type:
Billable note
Submitted by:
Priya Shah
When:
Sep 2
Status:
Review
Ref:
CN-26012
Client:
Aaliyah Adams
Type:
Billable note
Submitted by:
Dana Reyes
When:
Sep 2
Status:
Review
Ref:
CN-26013
Client:
Ethan Nguyen
Type:
Billable note
Submitted by:
Jordan Lee
When:
Sep 3
Status:
Review
Ref:
CN-26015
Client:
Maya Edwards
Type:
Billable note
Submitted by:
Alicia Brown
When:
Sep 2
Status:
Review
Ref:
CN-26251
Client:
Tobias Wren
Type:
Billable note
Submitted by:
Marcus Holt
When:
Sep 1
Status:
Review
Ref:
CN-26302
Client:
Olivia Iverson
Type:
Billable note
Submitted by:
Marcus Holt
When:
Aug 20
Status:
Review
Ref:
CN-26305
Client:
Hannah Gold
Type:
Non-billable note
Submitted by:
Priya Shah
When:
Aug 19
Status:
Review
Ref:
CN-26308
Client:
James Donovan
Type:
Billable note
Submitted by:
Jordan Lee
When:
Aug 19
Status:
Review
Ref:
CN-26311
Client:
Emma Kowalski
Type:
Billable note
Submitted by:
Alicia Brown
When:
Aug 18
Status:
Review
Cases per page:
Showing 1–10 of 24 approvals
Page 1 of 3

Transfer-In Authorization Response Overdue

ClientProgramOutside AgencyCase ManagerPending SinceBusiness DaysExpected Response
Client:Program:
Employment
Outside Agency:
Pierce County Works
Case Manager:
Priya Shah
Pending Since:
2026-08-24
Business Days:
9 overdue
Expected Response:
2026-08-31
Cases per page:
Showing 1–1 of 1 cases
Page 1 of 1

Authorization Renewals

ClientProgramAuthorization End DateReminder StartsCase Manager
Client:Program:
Employment
Authorization End Date:
2026-09-25
Reminder Starts:
2026-08-26
Case Manager:
Marcus Holt
Client:Program:
Housing
Authorization End Date:
2027-02-24
Reminder Starts:
2027-01-25
Case Manager:
Dana Reyes
Client:Program:
Employment
Authorization End Date:
2027-06-30
Reminder Starts:
2027-05-31
Case Manager:
Priya Shah
Cases per page:
Showing 1–3 of 3 cases
Page 1 of 1

Recent cases

Case IDClientProgramStatusUpdatedAmount
Case ID:
CN-26013
Client:
ENEthan Nguyen
Program:
Housing
Status:
Submitted
Updated:
Sep 3
Amount:
0 u
Case ID:
CN-26016
Client:
DFDiego Fernandez
Program:
Housing
Status:
Draft
Updated:
Sep 3
Amount:
0 u
Case ID:
CN-26017
Client:
EKEmma Kowalski
Program:
Employment Program
Status:
Draft
Updated:
Sep 3
Amount:
4 u
Case ID:
CN-26023
Client:
DPDaniel Patel
Program:
Employment Program
Status:
Draft
Updated:
Sep 3
Amount:
4 u
Case ID:
CN-26011
Client:
HGHannah Gold
Program:
Employment Program
Status:
Submitted
Updated:
Sep 2
Amount:
4 u
Case ID:
CN-26012
Client:
AAAaliyah Adams
Program:
Housing
Status:
Submitted
Updated:
Sep 2
Amount:
1 u
  • No records found